Unanswered question

unable to monitor microsoft database in neoload

"Access denied"
com.neotys.win32.jpdh.PDHAccessDenied: PDH_ACCESS_DENIED
at com.neotys.win32.jpdh.PDH.wrapException(PDH.java:187)
at com.neotys.win32.jpdh.PDH.pdhEnumObjects(PDH.java:116)
at com.neotys.nl.me.a.hb.c(hb.java:547)
at com.neotys.nl.me.f.r(f.java:498)
at com.neotys.nl.me.f.b(f.java:229)
at com.neotys.nl.me.f.handleRequest(f.java:123)
at com.neotys.nl.common.net.AbstractConnection.handleRequest(AbstractConnection.java:87)
at com.neotys.nl.me.e.handleRequest(e.java:74)
at com.neotys.nl.common.net.BidirectionalConnection$RequestHandlerThread.run(BidirectionalConnection.java:248)

smukkidi R.
smukkidi R.

smukkidi R.

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41 / 100
points

Answers

Christophe M.
Christophe M.

Christophe M.

Level
3
2968 / 5000
points
Team

Dear Smukkidi,

The windows account used to launch NeoLoad has no right to access the database.

Read "Connecting to a remote server" in the documentation to fix it:
http://www.neotys.com/documents/doc/neoload/latest/en/html/#1156.htm#o1158

smukkidi R.
smukkidi R.

smukkidi R.

Level
0
41 / 100
points

Thanks for your response.

We have aded user in to Performance Monitor Users group.

But still it's not

Christophe M.
Christophe M.

Christophe M.

Level
3
2968 / 5000
points
Team

Do you have a firewall between NeoLoad and the database (beware the Windows Firewall on the NeoLoad host)? TCP Port 445 and TCP Port 139 must be open on firewalls. For the Windows Firewall, this can be done by adding an exception for "File and printer sharing".