Working with a Microsoft Word add-in and we have found out that we are able to capture messages using websocket protocol. But the responses we receive are in Hex. Is there a workaround for this?
NeoLoad does support Websocket testing. The WebSocket content can be text or binary like any common application. In your case it's binary. There's a functionnality in NeoLoad to handle custom data format.
But you would need the specification of the binary data exchanged by your Microsoft add-on and the server. Then using JAVA code in NeoLoad you could convert the binary content in a readable format.
This is the link from the NeoLoad documentation here
If you do not have the specification of that binary content you won't be able to manipluate it.