Unanswered question

Upload a NeoLoad Project Does nothing.

I have exported the project and it will simply not upload into the NeoLoad Web. It just does nothing. How can I go about troubleshooting this issue?

Jeff Y.
Jeff Y.

Jeff Y.

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Answers

Neil W.
Neil W.

Neil W.

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Is this the docker on prem version? Have you upgraded from an earlier version? I suspect you are missing entries in the compose file, if you can share it I can help you debug it

Jeff Y.
Jeff Y.

Jeff Y.

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I have redeployed the docker containers and now it works. It was getting a little tricky with remote access.

jason S.
jason S.

jason S.

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I have the same issue, got the latest compose file and everything else works fine apart from uploading a project to run a test, it always either says retry or cancel. The size of the file is also way under 100 Mb please do assist

Make sure that the URL related to that parameter "FILE_STORAGE_ROUTER_BASE_URL"  in your yaml file is correct. Usually issues while uploading a project is related to a wrong URL or port blocked.

Otherwise you can check the logs of the front end container after reproducing the issue like this:

sudo docker logs -f --tail=20 nlweb-frontend

jason S.
jason S.

jason S.

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Still seems to be broken, don't know what the URL should be exactly, and what port should it be on, I made it the same as the front end URL with the default port, should i be able to access this URL in my browser with that port?

If you have used the default settings then that port should be 8081.

You should display more logs without the tail option. For instance a "sudo docker logs nlweb-frontend > $HOME/frontend.log" should work.

Then look at that frontend.log for any errors.

jason S.
jason S.

jason S.

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I ran the command and got these logs back, I see the error but not sure what it means or what is that i will have to change